If you are dissatisfied with your therapist or have a complaint, you don’t have to keep it to yourself. There are several ways to express your dissatisfaction.

1.Talk to your therapist

Although the members of the Natural medicine professionals Association use their expertise and dedication to deal with your request for help in a responsible and respectful manner, it is possible that you are not satisfied with the treatment or the way it has been given.

In such a case, we recommend that you start a conversation with your therapist. After all, it may be that you had different expectations of the treatment or way to handle. A conversation can solve a lot.

2.Contact person for Complaints

Do you need support during a conversation or don’t you see any added value in such and/or do you have other questions? You can contact the Natural medicine professionals Association at

Centraal Bureau NWPBoermarkeweg 50-B,
7824 AA Emmen
info@nwp-natuurgeneeskunde.nl

The responsible person within the Association will contact you. If desired, he/she can engage a complaints officer. This person can escalate to a person working for the camcoop who works independently of the therapist and the professional association. He/she will support you in formulating your complaint and together with you, he/she will look at the options available to find an answer for your complaint.

4. Disputes Committee

If the support of the complaints officer has not led to a satisfactory result, there is still the possibility to submit your complaint to camcoop

5. Disciplinary Board

If the previous steps did not help, you can submit your complaint to the comission on disagreements within complimentary care.